Use this page for full contact context, not only a quick inquiry. Share the child stage, product family, care routine, and where the product will be used so the support team can respond with practical next steps.
Clinical Product Guidance Desk, 300 Careway Avenue, New York, NY 10001, United States
Email: [email protected]
Phone: +1 800 555 0188
Monday to Friday, 9:00-18:00 EST. Product safety questions are prioritized by age stage and product contact type.
For the fastest response, include the child age, current product, feeding or soothing concern, cleaning method, and whether the question is for home use, retail support, daycare, or gifting. This gives the team enough context to answer without turning the conversation into a generic product list.
Retailers and care professionals can also ask for comparison language for Natural Response bottles, Soothie pacifiers, sippy cups, bottle warmers, and baby monitor support. We keep the reply focused on stage fit, material contact, care routine, and clear next action.
This form is part of the full contact page and includes the surrounding details our team needs. For a quick message, the compact modal remains available from product cards and header buttons.